DELIVERY
Shipping only to Finland. The delivery fee is 6.45 euros + VAT. No delivery fee will be charged for orders over 50 euros. We will ship within a week of ordering.
We are not responsible for delays caused by force majeure.
Deviating delivery times are announced on the e-commerce product page.
RETURN
Products have a 14-day return policy. The returned product and packaging must be unused and unchanged. Contact us by phone or email for more instructions.
If the customer returns the product in accordance with the terms, the transaction amount paid by the customer will be returned to the bank account specified by the customer no later than within 20 days of receiving the return.
Returns are chargeable to the customer, in which case the customer is obliged to pay for postage on return.
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Complaint
If the product you received is defective or damaged, please contact us as soon as possible.
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Return address:
Mehiläisfarmi Elma B
Hiihtomäentie 39 a 3
00800 Helsinki